Welcome to the StartHere.com.au help section.
Click on any one of the topics below, or on the left menu bar, to find the answer you're looking for.
If you can't find the question that addresses your issue, please contact us with your question.
But please check these topics first before you contact us.
Help and FAQs
- What should I do before I shop? Hint - Cookies
- Advanced settings
- Can I just go directly to the store website?
- Can I use store vouchers, refer a friend links, and other such things?
- What happens after I make a purchase?
- Setting up payment details and receiving your cash
- Member Levels
- What should I do about delayed or missing purchases?
- Why can't I click through to a shop?
- I'm having problems logging in
- I can't change my preferences
- What is transaction status?
- What is estimated payment date?
- What is enquiry status?